Rental Requirements

Age

All drivers must be aged between 23-70 and must have held their licence for a minimum of 2 years with no major driving convictions within the past 5 years. Our insurers have an allowance for minor offences (e.g. Speeding) – please contact us to find out if you can be insured on our vehicles.

Documentation

We require documentation before we release the vehicle:

  • Photo Card Driving Licence
  • DVLA Share Code – (Available Here)
  • Proof of name & address dated within the last 2 months. (i.e. Utility Bill, Bank Statement, Tenancy agreement, Communicaion from Govt. Body)
  • Credit / Debit card for £100 Deposit
Deposit

A deposit of £100 is required on commencement of hire. We will also charge the cost of hire upon collection of the vehicle.

Insurance

The cost of insurance is included within the cost of rental. The hirer is liable for the first £975.00 of any cost for damages, however this can be reduced to £250.00 with our collision damage waiver for an additional cost per day.

Payment

Hire charges and deposit are required in full before commencement of hire. If you wish to cancel your booking you must give us 1 days notice, failure to do so will result in 1 days rental becoming payable. All cancellations must be send via e-mail to: info@citirental.co.uk

Weekend Hire

 

Weekday Collection / Return Times

Our rentals are operated in 24 hour days. i.e. If you collect the vehicle at 08:00, it will need to be returned at 08:00 on the day it is due back. We request that you inform us if you are going to be returning the vehicle late or if you wish to extend the rental.

Returning Out of Hours

We operate an out of hours service. Simply park the vehicle in an empty bay within the car park, call 0203 950 2295 and leave a voicemail with your name & the registration of the vehicle. Vehicles that are returned out of hours are the responsibility of the hirer until the next working day.

Fuel (Diesel)

Vans are to be returned with the same amount of fuel as at the commencement of hire. Any additional fuel will not be credited back.

General Information

All rentals are subject to terms and conditions specified within the rental agreement.